Refund policy

Returns

• Energize Health offers a 7-day return policy for any purchased goods, as long as the item(s) remains in its original unopened packaging.
• A refund will be issued, minus the courier fee, once the item is received at our warehouse and confirmed to be in salable condition.
• If the return is due to a misrepresentation or a processing error on our website, a full refund will be provided upon the item's return to our warehouse.
• Refunds are processed within 7 working days and will be refunded in the original form of payment used for the order.
• Call on 031-2665397, or email our customer support team on info@energize-health.co.za. We will log a return and send a courier quote to have the product/s collected. Once you have paid the cost of having the item couriered back to us and we have received the payment, we will refund you. Should the return be due to our error all courier costs will be for our account.