Delivery Terms
At Energize Health, we're committed to providing safe, convenient, and sustainable delivery for all your natural ingredient needs. We deliver across South Africa, with delivery costs and transit times varying based on your location and preferred shipping method.
To make things even easier, orders over R800 qualify for free carbon-neutral delivery nationwide.
Our trusted courier partners include The Courier Guy, Internet Express, SkyNet and Fastway.
Please note: Courier delivery is not available to certain locations, including:
- Plots and farms
- Mines
- Military bases
- Major chain stores
- Power stations
- Game reserves and lodges
- Airports
- Harbours
Some delivery addresses fall within extended or outlying courier zones. In these areas, door-to-door delivery may be limited or subject to additional courier surcharges.
Where this applies, the door-to-door delivery option will not be available at checkout, and your order will default to the closest available collection point (see below).
Our courier partners deliver to physical addresses Monday to Friday, between 8am and 6pm, excluding public holidays.
We offer several convenient pick-up options across South Africa:
- Pargo Pickup Points – Collect your parcel from over 4,000 locations nationwide, including popular retail stores like Clicks, Legit, and select Engen Garages.
- Bob Box Counters – Have your parcel delivered to a secure Bob Box and collect it at your convenience.
- Warehouse Pick-Up – Prefer to collect directly from us? You're welcome to pick up your order from our warehouse. Simply select ‘Pick-Up’ at checkout.
Our address is - 34 Buckingham Terrace, Shop 1, Westville Mall, KZN, 3630
- You’ll receive an automatic email as soon as your order has been processed and is on its way.
- You’ll get helpful shipping updates straight to your email and by SMS if you’ve opted in.
- Plus, tracking your order is easy anytime using your unique order number.
- To track your order, use the following link - https://www.energize-health.co.za/a/track
